We care about the impact we have
Care is our human side. Creating a safer world starts with us, caring about each other and our customers. Our culture is inclusive, and everyone is welcome. We work together to create a stronger business, making a positive difference to the world around us.
For Our Customers
We give our customers more than the knowledge of one team or department: they benefit from our collective skills and expertise.
For the Wider World
Our supportive culture has a ripple effect: when we look after each other, we deliver for our customers and make a difference in our communities and to the world around us.
- We build relationships with our colleagues, customers and partners that help us get things done.
- We understand our own strengths and value the strengths of others, so we can work together effectively and efficiently.
- We ask for help when we need it: we understand that we don’t have to have all the answers ourselves.
- We seek out diverse points of view to solve problems asking most of the different cultures and backgrounds we come from.
We Support Each Other
- We listen to understand, getting to the root of the problems that need solving.
- We make decisions thoughtfully; we consider our colleagues and customers in everything we do and how we do it.
- We respect one another - listening to and valuing others’ perspectives and opinions.
- We consider the wider impact of our work, looking at how it affects us, our customers, and the wider world.
When we act with care, we create a happier place to work, where people can do their best work. We build better relationships with our colleagues and customers that help us to thrive through ups and downs.