Human Factors and Usability Testing

Optimize your medical device success. Place your devices in the hands of real users to validate safety and usability throughout development. Our comprehensive testing identifies issues early, provides continuous improvement feedback, and supports FDA compliance for devices considered most at risk for user error, helping you bring optimized, safer medical devices to market faster.

Human factors testing

What is Human Factors and Usability Testing?

Human factors and usability testing evaluates both the user interface and the information provided to the user by the device. At Element, we conduct testing throughout product development to identify potential risks associated with use in clinical or home environments, helping reduce user error and improve device safety.

Element life sciences testing expert in lab

What Can Element Offer You For Human Factors and Usability Testing?

Products we test

At Element, we test medical devices in both clinical and home environments, evaluating user interfaces, device labeling, instructions, and training materials. Our testing validates safe use and correct interpretation of device information for both clinicians and patients, considering how medical conditions could affect device use. The evaluation covers both the physical device interface and all supporting documentation to validate total system safety.

Key tests offered

We provide formative testing during device development with continuous feedback for improvement. Summative testing validates your final device version, including user interface, labeling, instructions, and training. Post-market testing is available to improve device usability and support marketing claims. Each phase includes evaluation of both the device interface and information provided to users.

There are two stages of human factors, or usability, testing:

  • Formative usability testing
  • Summative usability testing

Methods and solutions offered

We recruit volunteer users based on your product's intended population, whether healthcare professionals or home users. Testing occurs at Element facilities or through home visits where we provide device training, observe usage, document interactions according to specific evaluation criteria, and deliver comprehensive feedback for your development process or regulatory submission. Our detailed observations identify abnormalities and potential use errors that could impact safety.

Formative Usability Testing:
This occurs during device development, with continuous feedback to refine performance. It's an iterative process that allows for early identification of potential issues and ongoing improvements based on participant input and design team insights, reducing costly changes later in development.

Summative Usability Testing:
This validates the final device, including user interface, labeling, instructions, and training materials. It’s conducted once the device is finalized, and can also be done post-market to improve usability or support marketing claims.

Which labs offer this service

Element Boulder specializes in clinical validation testing for medical devices and wearables.  For more than three decades, we have proudly served as the premier clinical testing and regulatory validation partner to the medical device, wearables and consumer electronic industries.

We help navigate complex regulations and discussions with regulatory bodies while meeting FDA requirements for human factors review. This is particularly important for devices the Agency considers most at risk for causing harm due to user error, where proper testing and documentation are essential for approval.  

Standards we test to and products we test

These are our most prevalent requests. Don't see what you're looking for? Contact us!
  • ANSI/AAMI/ISO 14971 - Medical Devices - Application of Risk Management to Medical Devices
  • ANSI/AAMI/IEC 62366-1 Medical devices — Part 1: Application of usability engineering to medical devices
  • AAMI/ANSI HE 75 – Human Factors Engineering – Design of Medical Devices

Applicable regulatory guidance:

Your Challenges, Our Solutions

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Safe device use validated

We place devices in clinical or home environments to simulate actual use and discover any risks associated with use. Our comprehensive evaluation process includes user recruitment, training, observation, and detailed documentation of device performance, providing a complete picture of how your device performs in real-world conditions.
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FDA requirements met confidently

We evaluate devices the Agency considers most at risk for causing harm due to user error, supporting your regulatory submission with thorough documentation and proven methodologies.
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Development process optimized effectively

Formative testing provides iterative feedback throughout device development, allowing early identification of potential issues and continuous improvement of device design, labeling, and training materials before final validation, saving time and resources.
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User feedback integrated systematically

Testing with your intended user population provides crucial insights for device optimization, with specific evaluation criteria established for both healthcare professionals and home users.

Why Choose Element

Element scientist in white lab coat working in life sciences testing laboratory

Complete testing partner

Supporting development through validation

FDA requirement expertise

Meeting requirements for high-risk devices

Flexible testing environments

Testing in clinical and home settings

Population-specific testing

Testing with intended device users

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Speak to our team of experts

AMERICAS

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+1 888 786 7555

EUROPE

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UK

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+44 808 234 1667

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+49 800 000 5137

MIDDLE EAST

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+971 800 353 6368